Website Support Packages and Service Plans
Best Website is your trusted partner for comprehensive website support services. We specialize in providing expert technical assistance to ensure your website remains secure, up-to-date and running smoothly at all times.
Our website support team delivers a range of technical support services that are tailored to your specific needs and objectives. From routine maintenance and updates to troubleshooting issues and providing technical assistance, we’re here to help you every step of the way.
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Proactive Monitoring
Our support agents regularly monitor and audit website code and content to proactively prevent issues before they even affect our customer websites.
Content Management
Whether you need new text, images, links or other changes made to your pages or blog posts, our support agents are ready to help add new content.
Reliable Backups
Enjoy peace of mind with our automatic, offsite backups stored on our servers using industry standard encryption. We then backup our backups for extra redundancy.
Bulletproof Security
Our security platform audits your website and database, scans for malware and hardens files to eliminate and prevent attacks in realtime.
Speed Optimization
Our developers fine tune your website code and file compression, optimize scripts, eliminate redirects, leverage caching and reduce server latency to ensure the fastest possible page speed.
Abusive Bot Blocking
We block abusive bots to protect your website from threats and optimize performance, as fake traffic no longer consumes your website resources.
Hosting Optimization
Our DevOps experts can help analyze and execute server tuning, optimization and database caching to ensure optimal server performance for any website.
Weekly Reports
Our weekly reports keep you in the loop, summarizing all of the backups, security monitoring, uptime, plugin and code updates made to your website.
You’re Not Maximizing Your Website Potential
Whether you’re experiencing technical difficulties, need assistance with content updates or simply want to enhance your website’s performance, our dedicated support team is just a phone call or email away.
With our competent and knowledgeable team at your side, you can ensure that your website runs smoothly and efficiently, and that any concerns are promptly addressed. We’re here to assist you when you need us, and to eliminate the stress and frustration that website issues can cause.
Take Tedious Website Updates Off Your Plate
Keeping your website up to date can be time-consuming and tedious, especially if you have other important tasks to focus on. Our team of website support experts can help by freeing up your time and ensuring that your website remains current, accurate and relevant.
We’ll work closely with you to understand your website’s specific needs and make sure that any updates align with your goals and objectives. You can rest assured that your website is in good hands with us while you focus on running your business and serving your customers.
Website Support Pricing: How Much Do Website Support Services Cost?
Every Month
Every 3 Months
Basic Support
$67 /month
All Basic Support services include:
- Core, Theme and Plugin Updates
- Daily Offsite Backups
- AI-powered Firewall Rules
- Real-time Malware Monitoring
- 24/7 Emergency Support
- Easy-to-read Weekly Reports
Popular
Better Support
$147 /month
Includes Basic Support Services Plus:
- Up to 2 Hours of Website Edits*
- Daily Plugin Updates
- WooCommerce Support
- Threat Intelligence Network
- Managed Malware Removal
- More Frequent Backups (2x Daily)
Best Support
$197 /month
Includes Better Support Services Plus:
- Unlimited Website Edits*
- Page Speed Optimization
- Comprehensive Website Security
- Instant Malware Mitigation
- Personalized Support
- More Frequent Backups (4x Daily)