the best

website support

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overview

Extend Your Team with the Best Website Support

We deliver unparalleled website support. Our customers receive premium support and customer service from our dedicated team of website support engineers and technical experts that are passionate about protecting—and contributing to—your online success.

Years Experience

0+

Years Experience
Website Experts

0

Website Experts
Quality Guarantee

0%

Quality Guarantee
Website Support

024/7

Website Support

Our website support services will help your business grow. Let’s get started

Web Support Solutions

Our website support services include:

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    Proactive Monitoring

    Our support agents regularly monitor and audit website code and content to proactively prevent issues before they even affect our customer websites.

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    Content Management

    Whether you need new text, images, links or other changes made to your pages or blog posts, our support agents are ready to help add new content.

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    Website Development

    Do you require more complicated changes? Let us know what you need, and we’ll update your page templates, site navigation or site-wide styling.

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    Bulletproof Security

    Our security platform audits your website and database, scans for malware and hardens files to eliminate and prevent attacks in realtime.

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    Speed Optimization

    We optimize website page performance with state-of-the-art caching and compression of site files and code so your site speed is blazing fast.

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    Transparent Reports

    Our weekly reports keep you in the loop, summarizing all of the backups, security monitoring, uptime, plugin and code updates made to your website.

Unique Benefits

Advantages of our website support services:

  • Performance Optimized

    Built on a proprietary technology stack, our fully managed performance platform delivers fast, reliable and scalable websites.

  • Available Right Now

    All of our customers and hosted websites receive around-the-clock support from our expert support agents and website developers.

  • Proactive Security

    Our customers and hosted websites are protected with enterprise-grade security, firewalls and uniquely configured servers.

  • Advanced Support

    Submit a ticket to activate our advanced tech support, and we’ll fix the most complicated code, script, plugin and theme backend issues.

Make sure your time and investment provides the best-possible return. Let’s get started

The Best Website team always accommodates our diverse needs and they're really a part of our company rather than an external supplier.
John H. Bedard, Jr
Website Support Pricing

Predictable pricing for website support services

Basic Support

Ideal for low-traffic sites
$67 /month
Your website fully managed and protected
  • All Basic Support services include:
  • Up to 2 hours of content edits
  • Weekly theme and plugin updates
  • Daily off-site cloud backups
  • Easy-to-read reports every week
  • 24/7 uptime monitoring
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Most Popular

Better Support

Ideal for ecommerce sites
$147 /month
Your website, but faster and more secure
  • Includes all Basic Support services plus:
  • Up to 6 hours of content edits
  • Daily theme and plugin updates
  • Off-site cloud backups every 6 hours
  • Custom reports every week
  • 24/7 uptime monitoring
  • Priority support
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Best Support

Ideal for high-traffic websites
$197 /month
Enterprise website support services
  • Includes all Better Support services plus:
  • Unlimited website updates and edits
  • Hourly off-site cloud backups
  • CDN integration
  • Dedicated support
  • Advanced security protection
  • Page speed optimization
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