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Our most popular FAQs

What size companies do you work with?

We work with companies and organizations of all sizes – from small businesses to mid-sized, large and enterprise corporations. Whether you’re a Fortune 500 business, a large or small association, or anything in between, we’d love to show you what we can do for you. We have extensive experience providing website design and development, as well as hosting, strategy and consulting services, for customers of all sizes.

Does location matter?

It doesn’t matter in what part of the United States (or world) you are located. Best Website is headquartered in Nashville, but has offices across the globe, and we are always happy to work for you. If you need web development services in Chicago, Washington, D.C., Cleveland, Charlotte, Dallas, New York, Los Angeles, or anywhere else in the world, we are your one-stop shop for all of your web design and development needs.

How much will my website cost?

We build a wide range of websites and each of our customers has unique and different objectives. Our strategists take time to discuss your specific business goals and needs, and how that will translate into a results-driven website for your company.

We carefully scope out the details of your project to provide a detailed, accurate proposal with a price — with no hidden costs. Our promise is to accurately scope and deliver a website to you on time and within your budget, with no surprises.

The cost for your web development project, as well as any monthly hosting and maintenance fees, will be provided to you in a detailed proposal at the outset of your engagement with us.

How long will it take to build my website?

The amount of time it takes to design and develop your website depends on the size and scope of what you’re looking to do.

Once you’ve decided to work with us, you will be assigned a dedicated project manager. Your project manager, after a kickoff meeting with you and your team, will deliver a project plan that outlines each phase of the project and an estimated timeline.

With solid communication, we’ll successfully deliver each stage of the project (and your website) within the proposed timeline. It’s important to keep in mind that quality takes time, and we want to make sure you’re thrilled with your new website rather than simply happy with your website going live as soon as possible!

Where can I submit my Request for Proposal?

RFPs can be submitted via email to, via fax at 315-351-7044, through our secure quote request form or via postal mail sent to Best Website LLC, 901 Woodland St, Nashville, TN 37206.

Once received, an account representative will follow up with you in response.

Why should I choose Best Website?

Over the past 20 years, we have grown into one of the most successful website design and development companies in the country. Despite our growth, we remain a family-owned and operated company, focused on providing innovative and user-friendly website design, development and hosting services to customers of all sizes, in nearly every vertical market.

We have a full-time customer support team and 24/7 hosting support so you’ll never have to worry about the well being of your website. We also have industry-leading experience with online strategy, SEO, third-party integration, as well as implementation and ongoing support for the largest content management systems in the marketplace.

Our experience and proven expertise, as well as the fact that we provide all of the online services you’ll need, differentiate us from other agencies. Our goal is to have a long-term, successful relationship with each of our customers, and the only way that can happen is if our work produces results.

Do you support websites after launch?

Yes! Our USA-based website support team is dedicated to providing support to our customer websites post-launch. This team can also be extended to include additional subject matter experts that can be available for a variety of additional services such as strategic consulting, A/B testing, website audits, graphic design, and more. Our team is available 24/7/365 in order to support our customers with all their digital needs.

Do you host the websites you build?

Yes and we have extensive hosting experience! While it is not a requirement, we host the majority of the websites we build within our modern, state-of-the-art data center, which ensures industry-leading reliability and security.

We’ve hosted customer websites during high traffic events, including a Presidential Inauguration, major media appearances and some of the largest sporting events in the world. We offer flexible hosting packages (shared and dedicated environments available) that are custom tailored to each customer’s specific storage, transfer, security and database requirements.

Additionally, hosting packages include maintenance time, traffic statistics and 24×7 technical support in case of emergencies. We are also proud to be a PCI-compliant level one service provider, which is the highest level of security compliance. All of our servers are backed up twice daily and, in the rare case of outages, we have solar battery-powered and natural gas generators to power the data centers indefinitely.

What kind of technology do you support?

We have industry-leading experience in all standard programming languages and applications. If you have a specific content management system you’d like to run your website, we can implement and support it. If you don’t have one in mind, we’ll design and develop a website that fits your needs. Our goal is to deliver a highly effective website with a content management system tailored to your business.

Do you build mobile apps?

Yes, we offer a variety of mobile solutions including mobile apps for both Android and iOS devices.

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